FAQ

Free worldwide shipping on orders over $39/£35

5-7 business day delivery

Prints produced & shipped from the UK, USA & AU

30 Day Return
My team is here to support. Chat or email

Customer Support support@salehaart.com

Please allow 24 hours for a response on weekdays. Rest assured, we will help you!

Frequently Asked Questions

ARTIST | Saleha Contractor

I'm Saleha Contractor, the artist. My studio is based in Toronto, Canada.

10 years ago, I went on a journey to relearn Islam. Amazed by this blessed religion, I decided to find a creative way to tell Islamic stories.

By the mercy of Allah, I noticed that my art was inspiring conversations with friends and family across the globe. Imagine the angels present watching, as Muslims explain the art and tell Prophetic stories at dinner gatherings! What started as a passion became my purpose.

Now I spend the year creating an annual collection of six paintings that are sold through online auction. Sign up to own an original here

To ensure more Muslims can own the art, prints of my paintings are available as poster, frame or canvas. Prints are produced and shipped from our labs in UK, US & AU.

PRINTS | Are these hand-painted?

No. These are digitally printed copies of my Islamic paintings. The texture can be seen but not felt. The art looks real until you touch it

Click on the art & read the story behind the painting. Next, choose size and style. The prints can be ordered in 4 styles.

Cost-effective: Poster or Rolled Canvas

Hassle-free & delivered ready-to-hang: Stretched Canvas or Premium Frame

Watch the video available on all product pages and help page to see the options so you feel comfortable before placing an order

SIZE | Help me choose a size

For living or dining space, customers usually order Size XL 24by36" & XXL 30by40". The sizes shown are for each artwork so duo sets would cover more space

For a big statement piece, Size XXXL 40by60" is perfect.

For gallery walls, table top & hallways: Size XS 8x12", S 11x14" or R 12x16"

See Size Guide Below

Framed Poster:

Size selected is the size of the full frame. The poster will fit inside the white mount.

Poster:

Size selected is the full artwork.

Stretched Canvas:

Size selected is the size of the full canvas

Rolled Canvas:

Size selected is the size of the full artwork. There will be a 2 inch white border so you can stretch the canvas around a wooden frame.

SHIPPING | Do you ship prints worldwide?

Yes! We ship worldwide.

Our labs in the United Kingdom, United States & Australia produce and ship all posters, frames and canvases to your door. Delivery usually takes 5-7 business days. Some international countries may require additional days to deliver. During peak periods, we may require extra few days for production.

FREE SHIPPING over $39USD/35 GBP

$9.99 flat fee for orders under $39

CONFUSED | I need help deciding

Simply send us a photo of your room to the online chat and my team or myself will review it and provide suggestions. Whether you need help with choosing the right size, style or specific art. We can help!

If the chat is offline, you can still leave a message or email support@salehaart.com

PAYMENT | What currency and payment methods are accepted?

We accept payments in all currencies

The website typically converts to your currency automatically but if it doesn't, you can click on the currency converter button on the bottom of the site.

Payments accepted: VISA, MASTERCARD, AMEX, PAYPAL, DISCOVER, APPLE PAY AND GOOGLE PAY

DAMAGES | What if my order arrives damaged?

We work hard to make sure your art pieces are safely packaged but at times damage can occur during delivery if not handled professionally by the couriers.

Rest assured, we will help make it right and replace it. I want my art to remind you of Allah swt and not a poor experience so I make sure my team provides the best support. All issues will be resolved.

If your frame, poster or canvas arrives damaged, simply do the following:

1. Take images of the damage

2. Collect your order number

3. Email to support@salehaart.com

We will open a claim and work with you to replace it with ease. Pleae allow 24 hours for a response. Emails are attended to during business hours Mon-Fri.

RETURN | Can I return the art?

Yes! 30 day return policy. I want the art to remind you of Allah swt so if it doesn't make you happy, we can take it back.

Keep in mind, you are responsible for the return shipping to Toronto, Canada.

The product listings have lots of images including a video to help you make an informed decision.

When we offer free shipping, we're actually covering $30-150 USD shipping fees as art packages are expensive to ship. So yes, we accept returns however, the CUSTOMER IS RESPONSIBLE FOR COVERING THE RETURN SHIPPING COSTS.

You can open a return claim by emailing support@salehaart.com

The good news is, we have a very low return rate! alhumdulillah. It's best to REVIEW all images, details & size guides listed on the product listing before making a decision. See return policy bottom of site.

NOTE: These are digitally printed copies and not the original hand-painted art.

CUSTOMS | Will I get charged customs & duties?

United Kingdom: All products are produced & shipped locally within the UK.

United States: All products are produced & shipped locally within USA.

Australia: All products produced & shipped locally within Australia. Except for 40by60" stretched canvas.

Canada: All products ship from either US & UK. Customs may apply. If there's an issue, email us support@salehaart.com

International: All products are produced and shipped out of the UK

We don't often hear about customers being charged but we cannot promise anything. The customer is responsible for all customs fees as it is determined by border services in your country.

ORIGINALS | How can I own an original painting?

I spend the year working on six paintings that are launched through an online 1-day auction. My studio is based in Toronto, Canada. Majority of my collectors are in the USA and UK. Join the mailing list to get updates on the next release!

For details on owning an original, CLICK HERE

Please note: I do not recreate nor accept commissions. Each piece is one-of-a-kind