Shipping

Do you ship internationally?

Yes. 


Who will you ship through?

Photo Prints

Canada: Canada Post

United States: USPS 

International:

Standard: Shipped via a third party that drops it off to your country's main postal service (slower & no tracking)

Tracked service: Shipped via DHL (faster & tracked)

Canvas Prints

All canvas prints are shipped through UPS. 


What's the shipping cost? 

Photo Prints

Standard (no tracking)- $9.99 CAD Flat Rate

Tracked Service- $19.99 CAD Flat Rate 

Canvas Prints

US, UK, Canada, Australia- $19.99 CAD Flat Rate

International- $69.99 CAD Flat Rate 


When will I receive my order?

PHOTO PRINTS

Orders take 5 business days to be printed and packaged. So once your order is shipped, you will receive an email. See below delivery time:

Standard: North America 1 to 2 weeks & International 3 to 4 weeks. 

Tracked:  1 to 2 weeks for all countries

canvas prints

Your order will take 8-10 business days to be delivered.

Note: Customs hold-up can cause delays. It's not a frequent occurrence but may happen.


Delays

It's been over 4 weeks and I haven't received my package. What should I do? 

Customs may delay the delivery time by 2-4 additional weeks if they decide to open and check the contents. We complete all forms required for international shipping to ensure that the process is smooth however, all packages entering a country can be subject to customs fees and duties.

Customer is responsible for all customs fees. Unfortunately, the courier has no control over this process and we are unable to provide a quote on the possible customs fees as it is determined by border services in your country. 

Contact me if the package is delayed by 6 weeks because the shipping company requires a 6 week wait period before a dispute can be opened.